ONYX Performance Management Framework
Through the implementation of a holistic Business Review framework, ONYX is able to drive property performance. External operational benchmarking is established against qualified competition whilst group procurement sourcing initiatives are created for partners to benefit. In addition, properties will have access to ONYX’s Asset Maintenance program and Self-Controller Checklist.
Balancing cost containment, revenue generation, business quality, compliance and value creation are a fundamental Performance Management strategy for ONYX with qualitative and quantitative measures accounted.
Quantitative Measures
| Metrics | Benchmarks |
|---|---|
| Value Creation | Market Value of Asset |
| Financial Performance | Revenue, GOP, EBITDA |
| Operating Measures | ADR, RevPAR, Occupancy, RGI |
| Asset Utilisation | Capital Expenditure |
| Growth measures |
Change in Asset Market Value Operational Efficiency Improvement |
Quantitative Measures
| Metrics | Benchmarks |
|---|---|
| Developing or maintaining relationships with stakeholders | Owners, Lenders |
| Quality |
Property Condition Guest Satisfaction Associate Satisfaction Quality scores E Commerce scores Compliance Audit |
Utilising a combination of operating and financial measures, ONXY is equipped to evaluate and effectively manage assets for partners.
Quantitative Measures
| Metrics | Benchmarks | |
|---|---|---|
| Top Line |
ADR Occupancy RevPAR FB Revenue Per Seat BQ Revenue Per SQM TRevPAR |
Average Room Rate Hotel Rooms sold divided by Total Rooms Available Room Revenue Per Available Room Outlet Revenues divided by Total Seats Banquet Revenues divided by Total Square Meter Total Revenue per Available Room |
| Profit |
GOPPAR/Margin EBITDA PAR/Margin* |
Gross Operating Profit per Available Room/ GOP Margin EBITDA per Available Room/ EBITDA Margin |
| Return |
Return on Net Operating Asset* |
EBITDA/Vale of Fixed Asset (excluding Depreciation) |